208 resources deployed at INCOG’s Fishers site.
Case study
INCOG BioPharma: staffing a new CDMO site in Fishers, Indiana
INCOG opened a new manufacturing facility in Fishers. FDA approvals brought in new clients faster than the site could hire. Harba has worked alongside INCOG since 2022, from the first ten technical roles to a program covering 24 role types.
- Client
- INCOG BioPharma Services
- Location
- Fishers, Indiana
- Sector
- Contract development and manufacturing (CDMO)
- Working together since
- Q4 2022
- Model
- Managed workforce program
208
Resources deployed
24
Role types, technician to director
$1.8M
Returned against a percentage-of-salary supply model
The mission
INCOG's Fishers facility was new, and FDA approvals meant client demand arrived quickly. The site needed qualified people in manufacturing, quality, lab and engineering, and it needed people who fit how INCOG works.
INCOG set the bar in writing: at least three qualified people put forward for every role within 10 days.
The Harba Solution
Started with ten roles. In Q4 2022 INCOG brought Harba in on ten senior technical STEM positions, priced one role at a time.
Moved to one program in Q2 2024. As volume grew, paying per role stopped making sense. INCOG and Harba replaced it with a single managed program built to scale up and down with the site. One Harba team, one commercial structure, and a weekly meeting with INCOG leadership.
Matched people to the site, not just the job description. Harba's Assay process screens each person against the role and against INCOG's culture and values before they're put forward.
Went past the job boards. Harba drew on its network of 72,000+ vetted life sciences and technical professionals and approached people who were employed and not applying.
Supported INCOG's employer brand. Harba's marketing team ran targeted campaigns for INCOG's open roles, so people heard about INCOG before they heard from Harba.
Results
24 role types covered, from manufacturing technician to QA director.
Every KPI met on every role since Q2 2024.
$1.8M returned against a percentage-of-salary supply model.
Around five active projects running at any one time, reviewed weekly with INCOG leadership.
"Harba is a fantastic partner. What sets them apart is how they truly get what we're about; our culture, our values and our people. They don't just 'fill roles,' they bring real market insights and actively help us grow in ways that feel authentic to who INCOG is. The Harba team feels much more than a partner, they're a part of our internal team!"
Staci Laski, Senior Manager of People & Culture, INCOG BioPharma
Roles covered
Manufacturing and production
Manufacturing technicians, manufacturing team leads, manufacturing supervisors, filling supervisors, visual inspection supervisors, formulation specialists
Quality assurance
QA associate, QA compliance specialist, senior QA batch, QA director, deviation writers
QC and laboratory
QC microbiology technicians, QC microbiologists, chemistry technicians
Engineering and MSAT
Process engineer, senior process engineer, production engineers, process utilities engineer, MSAT engineers, senior MSAT engineers, MSAT tech writers
Validation
Validation engineers, quality validation specialists
EHS and training
EHS specialists, training specialists
Running a regulated site in Indiana?
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